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My name is Joe Dundas. My wife, Cynthia, is a Speech-Language Pathologist. Back in 2005, I used to watch her struggle with her health care billing; she would spend hours sitting at the kitchen table filing out CMS-1500 HCFA insurance claim forms. It was very stressful. I thought "there has to be something out there to make this easier on her". We talked to Early Intervention Central Billing Office and they pointed us to Solace. We sat down with the infamous Solace spreadsheet and could not figure out how to use it. I decided that I would create something better for her to use.

I talked to my wife and 3 of her friends who are also Speech-Language Pathologists and we agreed that I would build the software and they would tell me how it should work. I now had four healthcare providers who were not computer experts and we were ready to design a healthcare billing system that best fit their needs. When the project was finished, we quickly realized that it was a great success.

My designers told me that I had to make this healthcare billing software available to others. I set it up and named it E.I. Assistant (for Early Intervention). E.I. Assistant's popularity grew by word of mouth. All of my members were sending me great suggestions on how to make the site better. Now, instead of four designers, I had an army of health care providers designing the software. The addition of all of the useful features transformed E.I. Assistant from a healthcare billing tool into and powerful and easy to use practice management solution.

As the site gained popularity, I realized that the name (E.I. Assistant) might be misleading as the software could be used by more than just Early Intervention providers. At the same time, I also realized that I could use more current web technology to make the practice managment system even better. I decided to rebuild E.I. Assistant from the ground up. I also decided to make a bold move and change the name to TheraBill. While building TheraBill I was fortunate to have found another very helpful person who has a medical background himself and was doing the billing for his wife. Over the next few months he gave me many new and fresh ideas to make the practice management software even better.

TheraBill will never truly be complete. I will always continue to listen to TheraBill members and implement the great ideas that flow from their minds. I look forward to working with my members to make TheraBill even better over the years as the software continues to mature.

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